UPDATED OCTOBER 24, 2026

Order text updates.

When text updates are available, you can choose them at checkout. Toven Health, operated by Longstreet Partners LLC, uses these automated messages for your paid order and secure-form follow-up. They are optional and are not promotional messages.

Your choice

Checking the separate text opt-in allows us to send to the phone number you supply at secure checkout. Providing a required contact number alone does not opt you in. Consent is not a condition of purchase. You can continue with email only. Please supply a number you control.

Timing and frequency

Up to four automated texts per order: one welcome message and up to three follow-ups, ordinarily alongside the 24-hour, 3-day and 7-day reminder emails. Follow-ups require confirmation that another reminder is appropriate. Messages may be skipped if status cannot be verified or the sending window has passed. We send during daytime hours using a common window for the 50 U.S. states. Delivery timing depends on your carrier. Message and data rates may apply.

Stopping messages and getting help

Reply STOP to stop texts, or HELP for assistance. You can also email hello@tovenhealth.com. Other replies, including DONE if you already submitted your form, pause automated intake follow-ups while you contact support. A START reply does not automatically restart past-order reminders. Email order receipts and essential service communication can continue after you stop texts.

Privacy

Texts may be visible on a lock screen or to anyone with access to your phone. Do not reply with health history, photographs, identity documents, verification codes, or payment details. Use the clinical provider's secure form for medical information. Toven retains your phone number, checkout consent record, message status, and opt-out or pause status. Our delivery provider processes phone numbers and message contents to deliver texts. We do not sell or share mobile opt-in information for third-party marketing. Read our privacy notice.

Availability

Texting is available only where supported and after sender activation. It is not an emergency or clinical advice service. Carrier delivery is not guaranteed, and carriers are not liable for delayed or undelivered messages. Payment and an intake reminder do not mean treatment has been approved.